About the spa

 
Check-in
Please arrive 20 – 30 minutes prior to appointment to take full advantage of
our facilities. Appointments begin promptly at the time scheduled. If you
arrive late, the appointment is shortened to allow the technician to be on time
for the next session.
Policies
In consideration of other guests, we ask that cell phones and pagers are turned
off. Alcohol and smoking are not permitted. We encourage the use of your
in-room safe deposit box.

Therapists

You may request a male or female therapist, however, we cannot guarantee the
availability of any particular therapist. All of our licensed therapists are properly trained to ensure your comfort at all times.

Special Needs

Please advise upon booking of any allergies, ailments or disabilities, especially if you have high blood pressure or you are pregnant.
Clothing
We provide you with a robe and slippers and you are draped during your massage. Undergarments may be worn if preferred. For Thai massage, shorts and t-shirt are required and for Water Shiatsu a bathing suit is required.
Communication
Please communicate with your technician to ensure satisfaction and to customize your services to fit your needs.
Reservations
Advance reservations are strongly recommended – please contact the hotel
concierge to request a treatment. Prices are subject to change without prior
notification.
Cancellation Policy
Cancellations and changes for treatments are accepted up to 12 hours prior to
appointment without incurring a charge. Without this notification, you are
charged in full.